If you send in a trade-in device and it is received within 15 days but does not meet all eligibility requirements, you will be charged back the value of the trade-in credit you received minus $25. Participation in this program does not excuse you from contracts with your carrier or retailer (or any related payments or fees) for the device that was traded in. You may not participate if you lease or do not own the device you would be trading in. If you don’t send in your old device, you will be charged back for the entire trade-in value that you received off your new device. If you send in a device for trade-in, you will not be able to get that device back under any circumstances. Otherwise you will be charged back for the trade-in value you received off your new device minus $25. Please review the Trade-In Program Terms and Conditions to see if your device qualifies for trade-in.